Emergency and storm repair
A limb through the roof, ridge caps gone in a north wind, a leak over the bed at nine at night. Boe Roofing answers the phone, gets the roof covered as soon as it is safe to be on it, and comes back for the permanent repair with the photos and the written estimate your insurer will want.
What to do first
Move what is under the leak and put a bucket down. If the ceiling is bulging with water, poke a small hole in the low point with a screwdriver and let it drain into the bucket; a pint on the carpet beats a sheet of drywall on the floor. Shut off power to any fixture that is wet. Then call. Do not go on the roof in the rain or the dark, and do not let anyone else.
Tarp first, then the repair
The first visit stops the water: a tarp over the damage lapped under the ridge and nailed into furring strips so it survives the wind, or a temporary patch if the hole is small. The permanent repair comes when the roof is dry: decking replaced where a tree came through, new underlayment, shingles woven back in, and a check of the rest of the roof for damage the storm did that you cannot see from the ground.
Insurance claims
Storm and tree damage is usually covered; wear is not, and the adjuster will try to decide which this is. We photograph the damage before touching it, write an estimate that separates storm repair from anything else the roof needs, and are on the roof with the adjuster if you want us there. Keep the tarp receipt; emergency mitigation is normally reimbursed.
Common questions
In a storm, everyone calls at once, and we take them in the order they come. Say on the phone whether water is actively coming in; those go first. A tarp is usually the same day or the next morning.
Done right, no. The tarp is lapped under the ridge or a higher course so water runs over it, and it is fastened through furring strips so the wind cannot tear it off. Nail holes are in the area that will be repaired anyway.
Often not. A repair that costs less than or close to your deductible is not worth a claim on your record. We will give you a number before you decide.
Get a bid: emergency and storm repair
Say what the roof is doing, what kind of roof it is if you know, and which town you are in. We call back to talk it through and set a time to look at it. If water is coming in right now, skip the form and call.